Promoted articles

• What to do if I have received a wrong product?

  If you have received an incorrect item, please contact us via our helpdesk by selecting the reason "Damaged, Misplaced and Quality Defects Requests". Please let us know which products you have received and send us photos of the incorrectly received products. This way we can compare it with your original order and help you with the further process.

• What are the steps to place a custom order?

  Use our jacket builder (https://varsitybase.com/jacket-builder/) to create your custom design. If you are not able to create the jacket you want, please send us an email to team@varsitybase.com with your specs i.e.

  - Color of the jacket

  - Size

  - Shipping address

  - Name of the person paying for the jacket

  - Any additional info (patches, embroidery, other special requests)

   

  We will then create a rendering of your design, and send it to you for your approval. Once the design is approved, we'll send you a payment link.

• What are the steps to Place a team order?

  Use our jacket builder (https://varsitybase.com/jacket-builder/) to create your custom design. If you are not able to create the jacket you want, please send us an email to team@varsitybase.com with your specs i.e.

  - Color of the jacket

  - Size

  - Shipping address

  - Name of the person paying for the jacket

  - Any additional info (patches, embroidery, other special requests)

   

  We will then create a rendering of your design, and send it to you for your approval. Once the design is approved, we'll send you a payment link.

• I haven't received a shipping confirmation yet, what now?

  It usually takes up to 3 working days for your package to be packed and handed over to our shipping partner, so that you will receive a shipping confirmation with a tracking link from us. Please also check your spam folder!
  
  CUSTOM orders take approximately 3 weeks to produce and 4-5 days to ship. If you are still not able to track your order you can leave us a message on our helpdesk by selecting “Track Your Order” as the contact reason.

• HOW TO ORDER A CUSTOMIZED TEAM LETTERMAN JACKET?

  Varsity Base is proud to offer a large variety of materials, patches, and embroidery to help build a perfect jacket. Our team will help you create a one of a kind jacket.
  
  Here’s how you can order a custom jacket.

  Step 1:

  Pick the material for sleeves and body.

  We offer wool and leather. Most people choose wool body and leather sleeves but you can also pick all-wool or all-leather material.

  Step 2:

  Pick colors for the sleeves and body. Give us your best idea of what colors you’d like, i.e. Columbia blue body and white sleeves.

  Step 3:

  Tell us what patches/embroidery you want and where do you want to place them.